Great article by Josh Linkner!

March 30, 2017

Thanks Josh for this reminder.  We can apply this to everything we do in our lives.

Joe D.

THE SAY-DO RATIO
March 27th, 2017
Before I took the stage to deliver a keynote at a recent event, the CEO of my host company addressed the 1,200 distribution partners, employees, and customers in the audience. In his remarks, he reinforced his company’s commitment to having a positive integer for what he described as their Say-Do Ratio.
If the ratio was under 1:1, with less doing than saying, there was a problem that needed to be corrected immediately. On the other hand, if his company were living up to its promise, there would be less saying and more doing. A positive ratio of this simple but important metric meant that the company was delivering on its commitments, serving the industry, and caring for customers.
We live in a world of empty promises, broken commitments, and exaggerated assurances. It’s easy to talk a good game, but actions are what count. Sales puffery and vague pledges end up coming back to bite the careless who espouse action but deliver only hot air. The long-term impact on credibility, relationships, and progress just isn’t worth the temptation of over-extended promises.
With today’s near-maniacal focus on key metrics, dashboards, and KPIs, perhaps it’s time to measure and track the good old-fashioned virtue of doing what we say. If you agree to deliver a document by the end of the week, don’t let the weekend come without fulfilling your commitment. If you promise a customer you’ll make sure the shipment arrives safely, use every ounce of your being to fulfill the obligation. If you commit to making an email introduction, make 100% sure it doesn’t slip through the cracks.
Long-term relationships are fueled by a positive Say-Do Ratio and can be easily damaged when words and actions are inconsistent. Your reputation depends on ensuring your Say-Do stays in the black. No matter how charming or charismatic you may be, your customers, partners, and team members will eventually sniff you out as a phony if you don’t deliver on your promises.
This impressive CEO’s speech concluded with him sharing his personal email and mobile number with the audience. He implored those in attendance to contact him immediately if his company dips below his mandate for a positive Say-Do Ratio. This guy walked the walk, and there’s no doubt in my mind his company will continue to enjoy record growth and profits.
In our complex world, reconnect to the simple and time-tested approach of less saying and more doing. Get your ratio right, and your own success numbers will grow accordingly. Expand your ratio; expand your progress.

Part 5: And that, my friends, is the Bonvera story!

March 18, 2017


Part 4: Thank you Tim Marks!

March 18, 2017


Part 3…starting to make sense?

March 17, 2017


Part 2. The story continues!

March 16, 2017


How it all began!

March 16, 2017


Blog Article from Laura!

January 17, 2017

Happy 2017!!

Recently I caught a clip of an interview with a successful real estate agent, forgive me for not remembering his name. What caught my attention were his comments regarding new year resolutions.

Interestingly, he believes that resolutions set us up for failures, in other words being resolute doesn’t leave a lot of room for setbacks, learning curves or do overs, right?  Let’s keep in mind that we are human and creatures of habit so it’s a natural tendency to give up when we slip up…or maybe just too easy?

Instead of resolutions, this successful mogul focuses on personal New Year’s Aspirations. He believes that it is more effective to aspire to goals and dreams than to resolve to change.

New Year’s Aspirations just sounds less daunting, right?! Don’t we all have areas in our life that we aspire to improve? The difficulty lies in the effort it takes to consciously make those personal changes or improvements. Aspiring means to seek ambitiously or to direct ones hopes or ambitions toward achieving something. Starting the new year off with hope and ambition sounds like a great start to me!!

So, with that being said, I thought I would put out for the world to witness (or at least the few who read this blog) my New Year’s Aspirations.

Here it goes…

I am going to aspire to be a messenger of my faith by spreading the gospel when the opportunity arises and not remain silent due to fear of conflict.

I am going to aspire to be a better listener, to be in the moment and not distracted by all of the white noise around me.

I am going to aspire to be more mindful of my husband’s wants and needs by applying above listening skills.

I am going to aspire to focus on my family by guiding my adult children through my examples of faith, courage and strength in both positive and difficult situations.

I am going to aspire to be more productive by focusing on completing tasks on my “to do list” daily with less procrastination! That’s a biggie for a natural procrastinator:/

I am going to aspire to be a more effective business partner by remaining focused on solutions instead of the problems.

Lastly, I am going to aspire to be a beacon of light in a world that seems very dark right now by loving, empathizing and giving grace to not only those who agree with my views but more importantly for those who do not. The Lord commands us to love thy neighbor and not to limit love to only those whom we relate to.

I pray everyone reading this has a blessed 2017 and aspires to be the difference you want to see in the world as we begin this and every year moving forward.

God Bless, Laura Darkangelo